Shipping Policy

When your order ships, what to do about a damaged case and how exchanges work.

Shipping policy

Orders ship within 3-5 business days. You’ll receive a tracking number once your order leaves our warehouse. Delivery times vary by location.

Damages and issues

If your order arrives damaged or incorrect, contact us immediately with photos so we can make it right.

Exceptions and non-returnable items

All beverages are non-returnable. Opened items cannot be returned. Only unused, sealed non-beverage products (if any) may be eligible for replacement.

Exchanges

We only replace items that arrive defective or damaged. Contact us within 7 days of delivery to arrange an exchange.

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